Since tak­ing the CC+PR pro­gram, I am more aware of the way or­ga­ni­za­tions re­act when faced with a cri­sis. After the Sunrise Propane de­ba­cle, it’s re­fresh­ing to see a com­pany get it right.
Maple Leaf Foods should be pat­ted on the back for prac­tic­ing great PR af­ter the lis­te­rio­sis outbreak. If this isn’t a text­book ex­am­ple of good cri­sis com­mu­ni­ca­tions, I don’t know what is. They […]

Get Satisfaction bills it­self as a “di­rect con­nec­tion be­tween peo­ple and com­pa­nies that fos­ters problem-solving, pro­motes shar­ing, and builds up re­la­tion­ships.
Get Satisfaction was cre­ated as a place where cus­tomers and com­pa­nies can come to­gether to an­swer each oth­ers’ ques­tions: ques­tions about ship­ping, pric­ing, ful­fill­ment, the prod­uct it­self, and myr­iad other de­tails. By putting all of these […]

It is the end of the first week of school and I have sur­vived. No wed­gies, no Uggs, no sea of lap­tops in class.
The fears I laid out in my first post were all for naught. The ben­e­fit of a post-grad win­ter pro­gram is the va­ri­ety of peo­ple en­rolled in it. There are a few stu­dents fresh out of their […]

bon mot /ˈbɒn ˈmoʊ; Fr. bɔ̃ ˈmoʊ/ Pronunciation Key — Show Spelled Pronunciation[bon moh; Fr. bawn moh] a witty re­mark or com­ment; clever say­ing; wit­ti­cism.
Why, hello there. Thanks for drop­ping by. This is my first foray into the ex­cit­ing world of so­cial me­dia. Oooh, my ex­trem­i­ties are al­ready tin­gling. You must have many ques­tions for me, […]