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	<title>Bon&#039;s Mots &#187; public relations</title>
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	<description>Musings of a bon vivant</description>
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		<title>Kudos to Maple Leaf Foods</title>
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		<pubDate>Tue, 26 Aug 2008 01:19:46 +0000</pubDate>
		<dc:creator>Bonnie Dean</dc:creator>
				<category><![CDATA[Relating & Communicating]]></category>
		<category><![CDATA[There is hope...]]></category>
		<category><![CDATA[Bonnie Dean]]></category>
		<category><![CDATA[Crisis communications]]></category>
		<category><![CDATA[Maple Leaf Foods]]></category>
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		<description><![CDATA[Since taking the CC+PR program, I am more aware of the way organizations react when faced with a crisis. After the Sunrise Propane debacle, it’s refreshing to see a company get it right.
Maple Leaf Foods should be patted on the back for practicing great PR after the listeriosis outbreak. If this isn’t a textbook example of good crisis communications, [...]]]></description>
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		<title>Can’t get no satisfaction? Try this.</title>
		<link>http://bonniedean.ca/2008/06/cant-get-no-satisfaction-try-this/#utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=cant-get-no-satisfaction-try-this</link>
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		<pubDate>Fri, 06 Jun 2008 03:54:35 +0000</pubDate>
		<dc:creator>Bonnie Dean</dc:creator>
				<category><![CDATA[Relating & Communicating]]></category>
		<category><![CDATA[Spotted]]></category>
		<category><![CDATA[Bonnie Dean]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Get Satisfaction]]></category>
		<category><![CDATA[public relations]]></category>
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		<description><![CDATA[Get Satisfaction bills itself as a “direct connection between people and companies that fosters problem-solving, promotes sharing, and builds up relationships.
Get Satisfaction was created as a place where customers and companies can come together to answer each others’ questions: questions about shipping, pricing, fulfillment, the product itself, and myriad other details. By putting all of [...]]]></description>
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		<title>My first week of school, or How I learned to stop worrying and love the blog</title>
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		<pubDate>Sat, 12 Jan 2008 05:31:15 +0000</pubDate>
		<dc:creator>Bonnie Dean</dc:creator>
				<category><![CDATA[It's all about me]]></category>
		<category><![CDATA[Learning]]></category>
		<category><![CDATA[Relating & Communicating]]></category>
		<category><![CDATA[blogs]]></category>
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		<description><![CDATA[It is the end of the first week of school and I have survived. No wedgies, no Uggs, no sea of laptops in class.
The fears I laid out in my first post were all for naught. The benefit of a post-grad winter program is the variety of people enrolled in it. There are a few [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Welcome to my blog.</title>
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		<comments>http://bonniedean.ca/2008/01/welcome/#comments</comments>
		<pubDate>Wed, 02 Jan 2008 20:22:46 +0000</pubDate>
		<dc:creator>Bonnie Dean</dc:creator>
				<category><![CDATA[It's all about me]]></category>
		<category><![CDATA[blogging]]></category>
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		<category><![CDATA[communications]]></category>
		<category><![CDATA[pr]]></category>
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		<description><![CDATA[bon mot   /ˈbɒn ˈmoʊ; Fr. bɔ̃ ˈmoʊ/ Pronunciation Key — Show Spelled Pronunciation[bon moh; Fr. bawn moh] a witty remark or comment; clever saying; witticism.
Why, hello there. Thanks for dropping by. This is my first foray into the exciting world of social media. Oooh, my extremities are already tingling. You must have many [...]]]></description>
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		<slash:comments>6</slash:comments>
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